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Frequently asked questions

Discover how Glow Creations can transform your brand journey with expert answers to your most important questions about professional brand-building and business growth.

1. Who are Glow Creations?

Glow Creations is a specialist branding and marketing agency committed to supporting small to medium-sized enterprises and professionals in articulating their unique value through strategic storytelling. Our core focus lies in cinematic video production, impactful visual branding, and empowering public speaking content that amplifies both presence and authority.

We transform your narrative into high-conversion visual assets designed to enhance credibility, increase visibility, and position you as a trusted expert within your sector.

2. Who do you work with?

We collaborate with purpose-driven professionals, tradespeople, service providers, and entrepreneurs—particularly those generating under £1 million in annual revenue—who are seeking to elevate their market positioning, attract premium clients, and achieve long-term brand recognition.

3. What services do you offer?

Glow Creations delivers a comprehensive suite of creative and strategic branding services, including:

Brand Strategy & Visual Identity Development
High-Quality Photography (Studio and On-Location)
Promotional, Interview-Style & Scripted Video Production
Biography & Brand Narrative Copywriting
Personal and Business Brand Content Creation
Public Speaking Coaching & Showreel Production
Content for Websites and Social Media
Paid Advertising Campaign Management (Social Media)

4. Do your packages include drone footage?

Yes. All video production packages include cinematic aerial drone footage at no additional cost. This service is provided subject to suitable weather conditions and full compliance with local airspace regulations. Safety and legal adherence remain our highest operational priorities.

5. What is a brand page?

A brand page is a custom-designed feature on the Glow Creations website that acts as an online showcase of your brand assets and content.

Each brand page includes:

Completed promotional and/or interview-style videos
Behind-the-scenes and location photography
A professionally written brand biography
Direct links to your website and social platforms
Accessible contact information

With 72% of small businesses operating without a website—and 83% of consumers conducting online research prior to purchase—your brand page serves as a vital digital touchpoint for visibility, credibility, and lead generation.

6. How will you promote my business?

Glow Creations goes beyond content creation to ensure strategic amplification. Your brand will be promoted via a dedicated brand page on our website and featured across our social media channels, maximising exposure to a targeted and engaged audience.

7. How long will my brand page be live?

Your brand page remains active and accessible free of charge for the first 12 months following publication. To maintain visibility and ongoing lead-generation capabilities thereafter, you may choose to extend hosting for a monthly fee of £50.

8. How do I get started with Glow Creations?

Initiating your project is straightforward. Visit our Contact page to:

Submit a project enquiry form
Book a complimentary 45-minute video discovery consultation
Schedule an in-person appointment at our Stourbridge, West Midlands studio

During this initial phase, we will assess your goals, outline a tailored content strategy, and recommend the most appropriate package for your objectives.

9. What do your package prices start from?

Glow Creations offers scalable branding solutions tailored to varying levels of ambition and investment:

Brand Photoshoot – £497
Brand Essentials – £1497
Brand Elevation – £2997
Brand Leader – £9997

To secure your booking and initiate pre-production, a 50% deposit is required upon confirmation. This enables us to begin developing your Brand Vision Blueprint and allocate production resources accordingly. The remaining 50% balance is due no later than 72 hours prior to your scheduled shoot date.

We accept payment via bank transfer, credit/debit card, or cash. Invoices will contain all relevant payment instructions for ease of processing.

10. Can I request changes to my video?

Yes. Upon full payment, each package includes up to three rounds of post-production revisions at no additional cost.

Feedback should be submitted via email (with clearly marked timestamps) to team@glowcreations.io, or via our dedicated WhatsApp support. Additional edits beyond the initial allowance are available for a modest supplementary fee.

11. I’m nervous about being on camera—can you help?

Certainly. Many clients express initial discomfort with on-camera work. Our process includes a structured Brand Vision Blueprint session designed to ease anxiety, refine your message, and build confidence.

Filming is segmented into manageable takes, enabling you to feel at ease while maintaining message clarity. Through skilled direction and professional editing, we ensure the final content is both authentic and polished.

12. I don’t know what my brand needs. Can you help me figure it out?

Yes. Whether you're in the early stages of development or seeking a strategic brand refresh, we can help you achieve clarity and direction. Our proprietary frameworks—Branding 101 and the 5 C’s of Branding—are designed to assess your current brand status and identify growth opportunities aligned with your business goals.

13. Where are you based? Do you work with clients outside your area?

Glow Creations operates from Stourbridge, West Midlands, just outside Birmingham. We serve clients across the UK, offering virtual consultations and, where necessary, travel-based production services. Please contact us to discuss logistics for location-based projects.

14. What’s the turnaround time for my video or photos?

Our standard delivery timeline is 14 working days from the date of your shoot. Turnaround may vary depending on project complexity and deliverables, but our priority remains consistent—delivering premium-quality content in a timely and efficient manner.

15. Is my content safe with you?

Yes. Glow Creations adheres to strict data protection protocols to ensure all video files, edits, and supporting materials are stored securely and handled with confidentiality. Your content remains protected throughout the project lifecycle and beyond.

Ready to Transform Your Brand?

Let's start building your brand's success story together.

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Transforming dreams into powerful brands, one success story at a time.

About us

We empower businesses and professionals to build unforgettable brands through strategic creativity and proven expertise.

Get in touch

Location

Unit 7 Attwood Business Centre
Attwood Street, Stourbridge
West Midlands, DY9 8RY

team@glowcreations.io

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